■ CTI Serial Products
CTI (Computer Telecommunication Integration), is the computer telephony integrate with telecommunication technology. CTI could deal with traditional telephone voices, and it could handle other information media as well, such as faxes, emails and so on. Now, typical application mainly based on information system of Customer Premises Equipment--CPE, Interactive Voice Response System--IVRS. Call Center System, Value-added Services and IP Telephone Services and so on. Call center mainly provides automatic voices, automatic faxes and message leaving services. Uniform information platform could handle all sorts of incoming and outgoing communications, including short messages, emails, voices etc. Users could send out information rapidly by all sorts of methods, and achieve communication effectiveness. |